Our turnaround time varies depending on order volume and flower types. On average, anticipate a 3 month turnaround time, but please note that this is an approximate timeline. Each bouquet dries or presses for at least 4 weeks before moving to the next step in our process. This ensures there is no moisture left in the flowers, preventing any rot inside the resin or frame. This careful process can't be sped up, as it guarantees the longevity and minimal fading of your preserved bouquet. Consequently, we invest substantial time and care into every order, and as a result, the process cannot be expedited, but the end result will undoubtedly be well worth the wait.

Certainly! Although, we cannot accept flowers with mold, moisture, dust, or hairs on them. If you’re unsure, feel free to email us photos at info@everafterbloom.com.

This depends on what size block you choose and the size of your bouquet. We will email you a design and can always upgrade to a larger mold or add-on pieces if you have leftover blooms.

Of course – we’ll send you a design proof for approval before proceeding to pour the resin.

During the process, your bouquet may undergo changes. White flowers can develop off-white or yellow colouring, deep colours tend to go darker, tropical flowers may brown and petals may get translucent spots where they have been touched that are only visible after preserving. Our team are well equipped to get the best out of your flowers in the most natural way.

Each piece should be handled with care. Avoid direct sunlight for optimal protection, sharp objects and occasionally wipe it down with a lint-free cloth.

During the preservation process, color changes may occur, and handling spots may become visible once the flowers are dried. Pressed flowers will naturally fade over time, but our techniques prevent premature fading. Resin may develop an amber hue over time; we use resin with UV inhibitors to delay this. To prevent yellowing or further fading, keep your product out of direct sunlight.

The sooner, the better! We strive to accommodate all orders, but calendars can fill up quickly. To ensure you secure your desired bouquet collection date, we recommend booking as early as possible. We’re eager to work with everyone who wants to book with us! Feel free to reach out with any questions or concerns at info@everafterbloom.com.

We can accommodate international orders, but the client is responsible for all shipping costs to get the bouquet to Bali. Please check with customs to determine if this is feasible for you.

Don’t worry! Send us a message and we will see if we can fit you in.

We offer complimentary bouquet collection to all of our customers in Bali. Our dedicated driver will come to your location with the materials to expertly package the bouquet, ensuring it arrives safely and in perfect shape. We will request your location details in advance and instructions will be sent to you on how to look after your bouquet until we arrive. For orders outside of Bali but still in Indonesia, you’ll receive a guide on how to safely send your flowers to us, which need to be received in our shop within 48 hours of the event for best preservation. Please note that shipping to us will need to be arranged by yourself.

Once you have placed your order, we will provide you with care instructions for during your special say and to prepare for collection. Below are some top tips: Keep your flowers in water when not in use and straight after the event. Store them in a cool, dark room. Avoid touching your flowers to prevent bruising on the petals. Consider using an artificial bouquet for the bridal toss. When preparing for collection or shipment, do not enclose petals in plastic or a bag (only stems), as it can create a heat.

To achieve the most vibrant flowers, we request that your fresh flowers are collected within 24 to 48 hours after your event. The longer flowers wait to be dried, the greater the risk of wilting and bruising.

Yes, we offer worldwide shipping with DHL. We use DHL for their reliability and customs knowledge. The shipping fee will be calculated during the checkout process and is dependent on your shipping address and weight of your order.

This depends on your shipping address and weight of your order. When you go through to checkout, the shipping fee will be automatically calculated based on your product choice and shipping location.

If a cancellation is made at least 1 month before your reserved date, a full refund will be issued. Cancellations within 1 month of the reserved date are non-refundable. Please note that gift cards are non-refundable.

Due to the custom nature of our products, all sales are final, and we do not accept returns or exchanges. However, if you receive a damaged or defective item, please contact us within 7 days with your order details and photos of the issue. We'll evaluate the situation and offer a replacement or refund if appropriate. For more details, please reach out to us at info@everafterbloom.com.

Bouquet arrival dates may be rescheduled up to 1 month in advance without incurring any additional charges.

Ever After Bloom cannot be held liable for any incidents involving the flowers during your event, or while in transit. We diligently prepare for each order by procuring all necessary supplies in advance. Therefore, we do not provide full refunds for lost, stolen, or damaged bouquets. For orders lost during shipping only: To request a refund, proof must be provided. We offer a 50% refund if valid proof is supplied. Clients have the option to have their original florist send a replica bouquet to Ever After Bloom. Clients may share a photo of their bouquet with us, allowing our florist to recreate it. Clients have the flexibility to use their order payment as a credit for any date within 1 year of the originally scheduled date.